Tech – Product Manager: Workplace Experience Programme

Workplace Experience (WXP) is a programme that helps agencies deliver coherent workplace experiences for public officers across digital services, mobile touchpoints and the physical workplace. Today, workplace journeys often span multiple systems, teams and physical touchpoints, making what should be a simple end-to-end experience feel fragmented for public officers. WXP brings these journeys together through a common mobile front door in Workpal, with shared platform capabilities, and integrated workplace products such as Visitor Management and Access@Gov. The result is a more seamless experience where officers can complete their work without needing to understand which system, service or team owns each step. You will work alongside the programme and product development teams and get hands-on across strategy, discovery and delivery. This includes taking part in agency engagements and user research, mapping end-to-end workplace journeys, identifying where mobile, platform or AI capabilities can remove friction, shaping solutions that cut across multiple products and integrations, and helping define how success is measured after solutions are rolled out. You will get exposure to how a platform product brings different product teams and stakeholders together to solve whole-of-government workplace problems at scale.