User research with expert users: Planning and running interviews and usability tests with legislative officers. Extracting requirements from domain experts whose workflow the product must earn the right to change.
Prioritisation under real constraints: Turning user needs into scoped requirements and practising saying no, against a fixed timeline and a quality bar where errors are not acceptable.
Vendor and stakeholder management: First-hand exposure to delivery with external vendor teams. Tracking commitments, reviewing demos critically, and reporting status honestly to senior stakeholders.
Product documentation craft: Product briefs, feature specs and decision documents used by the actual build team, not classroom exercises.
Public sector product strategy: How product decisions interact with legacy system risk, and long-term platform ownership.