Tech – Designer: TradeNet

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Role

Designer

Division

Consulting

Level

Undergraduate, Polytechnic Student

Internship Duration

6 months

Project Description

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Singapore is highly dependent on trade, which contributes significantly to the national economy, generating more than SGD 10 billion in annual revenue and accounting for approximately 20% of GDP. TradeNet is a national Critical Information Infrastructure (CII) that plays a vital role in facilitating Singapore’s trade ecosystem. It processes import and export permits, supports the collection of duties and taxes, enables the regulation of controlled goods, and facilitates the tracking of goods movements. Given TradeNet’s critical role in Singapore’s economy and trade operations, it is essential that the system remains secure, reliable, and up to date. The team is therefore undertaking a modernisation of TradeNet to ensure that it can continue to meet evolving business, operational, and technological needs.

Learning Outcomes

Enterprise UX Design - Gain hands-on experience designing for a large-scale enterprise system with complex user journeys and diverse user groups - Learn to balance user needs with business requirements and technical constraints - Understand how to maintain design consistency across a comprehensive system Cross-Functional Collaboration - Work alongside product managers, business analysts, developers, and stakeholders to deliver user-centred solutions - Learn to communicate design decisions effectively to both technical and non-technical audiences - Experience the full product development lifecycle from discovery to delivery AI-Assisted Design Workflows - Explore and apply AI tools to enhance design productivity and ideation - Learn to leverage AI for research synthesis, prototyping, and design iteration - Understand how to design user experiences that incorporate AI-powered features User Research in an Enterprise Context - Conduct user research with diverse stakeholder groups across different industries - Learn to navigate and synthesize feedback from multiple user segments - Translate complex business processes into intuitive user experiences

Prerequisites

Technical Skills: - Basic knowledge of User-Centric Design Framework/Principles - Basic knowledge of user research and analysis - Good eye for visual design and hands-on experience in user interface design Good communication skills Character Traits: - Outspoken and confident in sharing ideas and opinions - Willing to learn, adapt, and embrace new challenges - Always curious, with the confidence to challenge assumptions and question the status quo - Solution-oriented with a proactive approach to problem-solving - Team player who collaborates well with others