Understand the end-to-end product design process
- Gain exposure to Agile and scrum ways of working, including sprint ceremonies and collaboration with product managers, BAs, and engineers.
- Understand how design decisions are shaped through cross-functional input and delivery constraints.
Develop user-centred problem-solving skills
- Learn to frame user problems before moving into solutions.
- Consider accessibility and diverse citizen needs when shaping design decisions.
Build practical UX research skills
- Support user research and usability testing activities.
- Translate findings into clear, actionable design improvements.
Strengthen design craft and execution
- Create flows, wireframes, and prototypes for real product features.
- Work within a design system with a focus on consistency and accessibility.
Learn to collaborate in a cross-functional environment
- Work with designers, PMs, BAs, and engineers to solve product problems.
- Participate in critiques and learn to present and refine design work through feedback.
Develop ownership and professional practice
- Take ownership of assigned tasks or a small feature with guidance.
- Build confidence in asking questions and proposing improvements.